Custom Order Deposit

Regular price $ 500.00

Custom Order Deposit Terms

A deposit is required for all custom orders with a total value of $1,500 or more. Payment of the deposit reserves the Client’s place in the Silk & Willow production schedule.

Standard production time for custom orders is 3 to 6 weeks. If production capacity allows, a rush option may be available for 1-week production at an additional 15% rush fee.

Once the deposit is received, Silk & Willow will review measurements and recommend the appropriate material quantities needed to achieve the Client’s desired look. This review process typically takes 2 to 7 business days. After the recommendation is presented and final material quantities are approved, an invoice for the remaining balance will be issued. The deposit paid will be applied toward the total order amount.

Full payment is required before production begins. The sooner the invoice is paid, the sooner production can be scheduled. Failure to pay the invoice promptly may result in loss of the Client’s reserved place in the production schedule.

Deposits include design consultations and measurement requirements and are deducted from your custom order total. Deposits are non-refundable. By checking out and paying your deposit, you agree to these terms.

Customer Reviews

Overall rating: 4.9 / 5 from 390 reviews.

Love you ribbons!!! Using it for my son’s wedding … his future wife bouquet and her bridesmaids… thank you for making such beautiful things

Antique White Silk Ribbon

I haven’t opened the box as it’s a gift for my best friend but I’m sure she’ll love them. Thank you.

Blushing Rose Silk Ribbon

I have always been beyond “happy” with the ribbon I have received! So gorgeous in all respects…color, feel, ease of use because it IS silk! What’s NOT to love!

Original Eco-Print Woodgrain Walnut Silk Ribbon

Dear All The ribbons I ordered for my daughter’s wedding are beautiful ! Thank you for crafting such incredible ribbons. Thank you Cathy

Sapphire {Indigo} Silk Ribbon

Customer photo review of DIY / Undyed Silk Bias Ribbon

Felt beautiful and fun to dye! Just went back online to buy more of the .75 inch and they are sold out!! Please let me know when I can get more.

DIY / Undyed Silk Bias Ribbon

Beautiful ribbon! High quality material! Very quick ship!

Recycled Silk Ribbon

I truly cannot get enough of this paper! It is the best I’ve found! And my customers just love the cards that I make with it 😍 I love to use the 2 by 3 inch size for my little thankyou notes, the 3 by 4 inch size for my business cards, and the 5 by 7 inch size for my handmade greeting cards! It goes easily through my printer, and is durable enough to write on. Amazing shop! My paper always arrives quick :)) 💯Definitely recommend ⭐️⭐️⭐️⭐️⭐️

Silk & Willow Handmade Deckled Edge Paper 150gsm

Customer photo review of Old World Chartreuse Silk Ribbon

Adds such an elegant touch to my weekly bouquets! Will be purchasing a variety of colors and the Taffeta as well!

Old World Chartreuse Silk Ribbon

I have several small boxes ready to gently wrap with your delicious desert-colored, nubby-knotted twine that are perfect in strength for this current order. The S&W package arrived quickly and safely, with contents beautifully wrapped and displayed inside a special box. To me that shows the pride and pleasure the company takes in their product(s)...from development to presentation. I am extremely happy with ALL aspects of my transaction. Thank you...Blessings...I'll be back!!!

Organic Katia Silk Twine

Beautiful twine! Wish it came in bulk :)

Organic Hemp Twine

I love this product! It’s beautiful, and can’t wait to use it

Organic Katia Silk Twine

Always obsessed with your ribbons! The quality is beautiful, the materials feel amazing, and everything is packaged so thoughtfully. Shipping is always fast too—such a great experience every time 🤍 - Yeni (@petalcalyptus)

100% Plant-Based "Silk" Ribbon {Sandstone}

Beautiful handmade ribbons… will return to order more soon…

Recycled Silk Ribbon

Every piece I get from this shop is beautifully made and packed. I can't wait to get more supplies for my small business.

Antique White Silk Ribbon

Absolutely stunning! The packaging was beautiful and felt so special to open. The silk ribbon itself is gorgeous — soft, romantic, and incredible quality. I cannot wait to use it for my bridal bouquet in a couple weeks! It’s truly the perfect finishing touch and adds such an elegant, timeless detail. I’m beyond happy with it!

RIBBON SECONDS - Assorted Colors

I will order this paper again and again! Lovely to work with :) Thin enough to go right through my printer, but stiff enough to work beautifully for handmade cards! Definitely a staple for my small business 🤎 Super fast shipping, usually arrives 2-3 days after I order 💯 I would recommend this shop to everyone, the products are top quality!!!

Silk & Willow Handmade Deckled Edge Paper 150gsm

I love beautiful ribbon and this did not disappoint me one bit. The color is lovely and the texture is luxurious, I cannot wait to use it! Looking forward to purchasing more of your beautiful ribbon colors.

Teal Marigold Botanical Print Silk ribbon

I love this color and quality is superb

Mocha Silk Ribbon

Customer photo review of Lemon Sheer Silk

Love this yellow silk yardage that brightens up my Winter floral arrangements and will be great with Spring arrangements with tulips and forsythia!

Lemon Sheer Silk